We love hearing from family and friends.
Thank you for all the special care for J. He really loved Chloe and Courtney for all their special care and friendship.
C. M.
We wish to thank you for the excellent care you provided to G. M.
The Family of G. M.
My blessing was Serenity House for the wonderful care B. was given on his passing. Concern for us was clearly in the hearts of the staff. Thank you so very much.
J.H.
We would like to [make a donation] to Serenity for the care and comfort given our Mom while she was at the Dixon Healthcare Center. Thank you for all your staff did for our Mom.
The Family of G. R.
We wish to thank you all so very much for the wonderful care you provided for my Mother. Words cannot express how appreciative we are for providing her such comfort, dignity and compassion in her final days with us all. Everyone at Serenity are true angels here on earth! We are – and will always be forever grateful for everything you have done for her and our family. Please use these funds in any manner you see fit to continue providing the families with whom you serve so well with your absolute phenomenal care.
B., L., and P. R.
I know that my dear friend for nearly 40 years, A.L., received excellent care during her last days with you.
My husband and I lived in Polo for [many] years and know the story of how Serenity came to be and many of our friends have been in your care. God bless you all.
I have enclosed [a gift] in memory of A. She was at peace with you. Thank you for your kind and loving care.
K.O.
Thank you so much for all your care, love, and help during [our loved one’s] last illness. Your presence made a horrible situation better because we had you walking with us.
S.M.
Dad was only in your care a short time, but you are an amazing organization.
S., J., L., and J.
Words cannot express our gratitude for the care you gave to [our loved one] during her last few weeks of life. God bless all of you.
Thanks also for reaching out to see how we were doing. We are fine. We celebrate her 94 beautiful years on earth. Thank you so much.
R. S. and J. S.
The kindness and care you showed my father will never be forgotten. I thank you so much for easing the pathway for Dad.
M.W.
We are blessed with the experience your staff gave us in the worst time of our lives.
Z., B., C., and Kids
Thank you for the loving care you provided our Mom. The baths, hair washing, nail polishing, and the doll to love showed us how much you cared for her.
We greatly appreciated the attention Jennifer, April, Sheila, Bev and Connie, along with the rest of your staff we did not interact directly with, gave to our Mom.
The Children of G.R.
Cori, thank you for the special massage therapy of which my mother thoroughly enjoyed. Chaplain Little, thank you giving my mother your red rose and reciting such meaningful prayers. Jennifer, thank you for washing my mother’s hair. You and April work well together. April, I know that you were well intended to move mother to your fabulous location, but because my immediate family lived so close [to the nursing facility], I felt it was best to have mother remain in familiar surroundings. You are an exceptional nurse. The ladies that answer the phone lines are gifted with soothing voices. Dr. Kalweit is a forever wonder woman. Thank you Allison for your help and patience as a social worker. Erin, thank you for your guidance with registration. Corrine, thank you for your willingness to meet with the family at OSF. Brenda, thank you for being my Serenity contact. Cori, thank you for calling me at home. There was an outstanding nurse and CNA sub for April and Jenn. I am eternally grateful to you, too. Thank you to Brenda, Margaret, Dawn, Val, Cheryl, J.C. and Connie. You make an exceptional TEAM. God love you.
L. and J. P. and Families
My mom was so grateful for the care provided by Whitney, Jen B., and Dr. Kalweit. We, her family, appreciate the outstanding care that you all provided for my mom. I also want to thank Val, who admitted Mom. Tracy, who checked in on Mom and our family. April, and Corrine who provided extra visits when necessary, and Bev who came in the middle of the night to provide care at the end.
I also appreciate the kindness and support given to me by my coworkers. You were there with understanding and hugs whenever I needed them. I know some of you took on extra work in order to allow me time to care for my Mom. Thank you to the Palliative team-Whitney, Maggie, Tracy, Kacey and Dr. Kalweit, Mandy, and anyone else who adjusted schedules to allow me the time with my Mom. This is a gift I will never forget.
K.S., T.S., and L.S. and Families
Thank you so much for the compassionate care and love you showed, not only to G., but to our entire family as we navigated through such pain and uncertainty.
Please know that your calling is deeply appreciated.
R., J., H., K., B., and J.
Thank you for everything you did to make my mother’s last few days as comfortable as possible.
V.D.
Thank you for your kindness to our Mother – especially on her last day on earth.
Family of J.G.
Thank you so much for helping R. and I through a very difficult time! You are a blessing!
D. and Family
We are all so grateful for the wonderful care R.W. got with/at Serenity and it helped more than words can express. The family felt very supported there during the difficult time which was a comfort for us.
J.W.
We would like to thank you for all the wonderful care you gave our sister.
I have been telling all my friends what a beautiful place you have.
I.W.
Thank you all for all of your expert and loving care for G. and our family during his eight days in Serenity Home. We all learned so much from the wonderful nurses! We really appreciate everything you did.
J.M. and Family
No words can express how much Serenity Hospice & Home helped us during the recent passing of our father. Your compassionate staff helped us through a very difficult time, and we will forever be grateful.
The whole experience was truly a remarkable and memorable experience as our dad passed in the most peaceful of ways. From the moment we arrived we knew our dad was in God’s hands. We were so appreciative of all the food, beverages, and provisions provided by the wonderful donations of your community and staff. Our dad passed on the evening of a big snowstorm and we three sisters were not able to leave. We were so blessed and thankful to be able to remain at “Serenity,” which was such a serene place for us to be at, at that time.
Family of R. M.
The care you provided Mom, in concert with the staff on the Terrace, was nothing less than outstanding. I appreciated the phone calls ensuring that we were satisfied with the care and sincerely asking me if there was anything you could do to improve the care.
You ensured Mom had everything she needed as well as kept me informed of changes, problems, and progression. Even though Mom could not communicate much towards the end of her life, you were able to sort out her needs and keep her comfortable. During her last couple of days, she was comfortable and seemed at peace; not fighting the dying process.
Thank you for doing this most important work with the utmost of love and care.
E.K.
We want to thank everyone who played any part in the care of my Mom while she was in your Home. The love and compassion that was shown to her and to all of us was very much appreciated. We are so fortunate and blessed to have such a wonderful facility so close to home! Thank you also to the caring staff who took care of Mom while she was at Pinecrest. Every single person involved have touched our hearts and we are forever thankful!
C.W. and Family
We would like to thank Serenity Hospice for the amazing support provided to J.K. to ensure her transition was as peaceful as possible. Your staff listened intently to all of our questions and concerns, addressing each with a thorough and compassionate response. A special thanks goes to Sheila for quickly responding to a difficult situation on Mother’s Day which she promptly resolved upon her arrival.
J.K., J.N., and J.K.
We are truly grateful for your kindness and support during our difficult days. Your words of comfort made a significant difference in helping us through Mom’s final days. Bless you!
S. Family
We were so pleased with the care and compassion from all Serenity contacts.
N.
Thank you for the wonderful care you provided for L. Your card and flowers meant a lot to us.
The S. Family
Thank you for the care and respect for Dad in his final hours. It was much appreciated.
R. K. Family
To Serenity Hospice staff – with special thanks to Jen, April, Cori and Diane for simply everything.
Your care for my Mom, there are no words grand enough to express what a difference you made during her final journey.
The Family of S. M.
It was so thoughtful of you to think of me during my time of sadness. Your sympathy card and kind words of condolence are of great comfort. Thank you so much for all you did for J., you took wonderful care of him.
J.
Thank you for all the support through J.’s illness and continuing support for our family and for L. Thank you to Kacey for keeping me “sane” as we navigated the hard parts of all of this. When Kacey said she could manage L’s meds and health through palliative care, that was a huge weight lifted from me. Thank you to Dawn for her care and phone calls, to the cookie bakers and those who supply the snacks, the house cleaners who keep the home spotless and inviting, the nurses who tenderly cared for J. The welcoming staff and volunteers who work at the desk, and anyone else I forgot to mention by name! We appreciate all of you so much!
The Family of J. D.
Thank you so much for the kindness you provided to our family and our dear sweet mom.
S. S.
Thank you so much for everything you do! We are grateful for all you did for L.J. in her last month.
The B. Family
Our family would like to thank you for your care, concern, and support for our mother during the final 30 days of her 95 year life. Your wonderful kindness and thoughtfulness were exceptional.
The Family of L.J.B.
We thank each and every one of you that worked with, helped, and took special care of my Mom. We greatly appreciate all you do and your hard work.
T.T. and J.A.
The short time you cared for R. was amazing. God bless you all!
B., R., C., J., and L.
Thank you for your compassionate care and abundance of kindness and professionalism that you showed my mother. Know that all of you were appreciated. Our daughter referenced Dr. Juliette and all of you in her eulogy.
The L. and J. P. Family
Thank you for the care you gave Mom in her final days at Heritage Square. Your compassion is greatly appreciated.
The Family of R. S.
Even though there was a few hours we spent together, your knowledge and help was very appreciated. Thank you so much.
The Family of C. R.
Thank you so much for the excellent care for Dad. It was a great relief for him to be at home during his final days.
The D. D. Family
Thank you for all the love and care you provided [my husband] and I. Your compassionate hearts, prayers, hugs, and friendships, were greatly appreciated.
L. G.
Thank you for the loving care you gave to our mother. You are all amazing. God bless.
M. and Family
Thank you so much for the loving care you gave our Mom. We so appreciate you.
R. and D.
Words cannot express my appreciation for all the amazing love and care you gave [M.]. You all are amazing people doing God’s precious work. You made our lives much easier with your love and care. My family and I are so grateful!
P. B. and Family
Serenity Hospice nurses are Earth Angels. Your help over the last months has been amazing. You helped keep my Dad happy and comfortable in his final days.
The D. Family
Thank you from the bottom of my heart for all you do to care for our father during his brief stay and through his passing. I also appreciate all of the care and compassion you showed to [our family] and all of the visitors who came to spend time with Dad.
D. W.
We so appreciated all the care and love shown to [B.] and his family while he was there.
The W. O. Family
Thank you so much for all your love, kindness, and support! God gave us You. You are All Beautiful Angels. Thank you for taking care of my sweet Mama. God Bless you!
J. D. and Family
Words cannot express our thanks to you for making is possible to have [K.] at home. This was a very difficult time for our family and you made it calmer and we will always be thankful to you. I salute all of you. You are truly special people.
C. and Family
Thank you so very much for making Mom’s exit from life so wonderful. Mom received excellent care by people who had Mom’s comfort in mind. It felt like Mom and I joined the Serenity family. Mom certainly picked the right hospice. I can’t imagine another home being any better. God bless you for doing the work that you do and for being individual people with BIG hearts.
S. W.
To all the staff at Serenity Hospice and Home: Thank you for making the final journey easier for [S.] and, therefore, her family. Her aunt has very high praise for your wonderful Home.
J. B.
Nurse Sheila, Nurse Whitney, Dr. Kalweit, CNA Jen, and all who’ve helped us. Thank you for your kindness and support throughout our journey. You allowed us to make the most of our time.
Family of D. T.
Thanks so much for your excellent care. I think the place is great. Thanks to all the nurses, aides, social workers and doctor.
L. L. M.
[Our family] would like to thank you for your kindness, words of comfort, and excellent support before, during and after this journey of my mother’s life. We are deeply grateful for the wonderful care, excellent compassion and love we all received.
R. B. and Family
We are grateful for the kindness, compassion, care, and respect everyone showed [our loved one] and his family during his final days. Serenity Hospice is a wonderful asset to our community. Thanks for your support and sympathy at this difficult time.
The Family of M. W.
Thank you so much for the care and comfort you provided to my mom and family during such an incredibly difficult time. We appreciate all that you did for her and us.
The K. Family
It’s been 1 year since my aunt’s passing. I wanted to send a sincere Thank You for all the cards and support this past year. [My aunt] loved the Serenity House!!! All the kinds words really helped and I really appreciated all of you! I saw this card and it reminded me of the Butterfly Release she so loved. Hugs and love to all.
T. N.
To all the staff who lovingly took care of my aunt during her passing. And for the love and support I’ve been given in my grieving.
C. H.
Thank you for the wonderful care you gave [our loved one] in his final hours and the peace and comfort you gave me and my family as we said good-bye.
K. J. and Family
Thank you for taking such good care of my father. Everyone was so caring for him and also the family. We were very blessed to be able to have him there. Bless you all for everything you do.
Family of D. V.
Most of all, thank you for the amazing care and guidance by your staff. Special shout out to Val, Corine, Chloe, and Tracy. It was truly appreciated.
The P. Family
Thank you so much for the wonderful care my dear friend received. Her passing was made much easier for her and her family.
B. R.
Thank you for taking wonderful care of my mother and especially the nurses. Thank you Dr. Kalweit for stopping by to see my mother. I so appreciate everything you have done!!
J., M., and L.
We just wanted to thank you for all of the kind, compassionate care you provided to both Mom and Dad at the end of their lives, not to mention the in-home support with the medical equipment. It all just really helped so much to get through those difficult times. Bless you ALL for everything you provided for us and all other families as well.
R. and S. W.
Please accept the donation in memory of my beloved mother. We reached out to you looking for support with palliative care, not aware Mom was in need of hospice care that very night of our 1st meeting. Overwhelmed and stunned, disbelieving and shaken doesn’t begin to describe the emotional journey we started that day. With your amazing support, we were able to keep Mom home, in her bedroom and bed, safe, at peace, and without pain. As a family, we are so grateful we could keep our promises to Mom (and Dad) to have Mom stay at home. Every person who worked with us – from our 1st contact with Margaret and Whitney to our intake meeting with Kacey, as well as all of the nurses – Beth, Lexi, Jennifer, Diane, Chloe, and Bev – treated us with kindness and compassion, gentleness paired with truth, educating and supporting us as well as our Mom, ensuring her last days were peaceful and pain-free. We were continually told to not hesitate to call and I did – each time feeling the support, reassurance, and problem-solving fo the meds we need for Mom. Thank you so much for being there for us. We so appreciate you.
K. J., K S., T. J., T. J., and Families
We are so very thankful for you all! Especially Jen, Dr. W., April, Rachael, and Sheila. This journey was long – and I am so grateful for you all coming alongside us.
Family of L. J.
We truly appreciate the wonderful care you gave [B.] on his journey to eternal life. He appreciated you all so much! God bless you all!
Family of B. J.
Thank you so much for taking care of our sweet, beautiful mother. While her journey was not easy on her or us, you helped care for her and check on us. We cannot begin to show our gratitude, but please accept this donation to your amazing establishment. Thank you to all the CNA’s and nurses who cared for our Mom! You are angels on earth.
Family of L. B.
Thank you for the wonderful care you provided. [Our family] could not have asked for more. A special thanks to Kacey, Jennifer, April, Kelly, Lexi, Sheila, Connie and Kathy (palliative care).
J.’s Family
