Serenity Hospice & Home is one of only 5 hospices in the entire state of Illinois to receive a 5-Star Rating on the Family Caregiver Survey through CMS! We are the only hospice in our service area who received a 5-Star Rating. You can access this information by clicking on this link: here.
The survey collects information from family caregivers on hospice care experiences in regards to our quality in 6 domains:
- Communication with family
- Getting timely help
- Treating patient with respect
- Emotional and spiritual support
- Help for pain and symptoms
- Training family to care for patient